Ventura County Gastroenterology: Rotenberg Jack S MD at 2486 Ponderosa Drive # 206D in Camarillo, California

Customer Reviews about Ventura County Gastroenterology: Rotenberg Jack S MD

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  called at 10:am,put on hold for over 25 minutes.called on another line and receptionist Latoya picked up right away.told her i have a direct referral form my primary doctor thru gold coast insurance. she stated wasn't sure if doctors were accepting gold coast insurance anymore.instead of her putting me on hold again i requested a call back .2:00pm no call back. so called a 3rd time , diana picked up right away explained my situation she said i needed to fax my referral form to office, and now they were accepting gold coast. i explained to her that i was in the emergency room two time in the last two weeks and i was in extreme pain and unable to drive sense i had no fax at home. now upset but still being polite i requested a supervisor. cmon i need a little help here? after talking with her cause no supervisor available.she said she contact my primary doctor and call back. primary doctor nurse calls back to reschedule another appointment with different local gastroenterology doctor, because they refused to see me. good for me! if you want rude and very unhelpful receptionist. be put on hold for over 30 minutes. dont really know from one another whats really going .make a appointment here. if your paying out of pocket, STAY AWAY
  June 27, 2017

  by John andrews

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About Ventura County Gastroenterology: Rotenberg Jack S MD in Camarillo